Shipping

Standard shipping is free on all U.S. orders, with no minimum purchase. In-stock orders are processed within 2 business days, excluding weekends and major holidays. Carrier transit time is separate from processing time. Preorder and custom-order estimates are disclosed separately.

Read our Shipping Policy for complete details.

Returns & Refunds

You may request an eligible return within 30 calendar days after delivery. Hats must meet the return conditions. After we receive and inspect your returned hat, you may choose store credit or a refund to your original payment method. Customers pay shipping for ordinary change-of-mind returns unless an applicable return benefit covers it.

Read our Return and Refund Policy for eligibility, exceptions, and remedies for damaged, defective, or incorrect items. Contact hiveandpines@gmail.com or use our contact form before mailing a return.